In this guide, we will walk you through the process of creating a new user for your Tradeplace Portal hub account using the same email account, taking advantage of the "+ trick" for email addresses.
In the new Portals hub, each account is identified by a unique e-mail address, meaning this tip is useful for companies that have several existing accounts linked to one e-mail address in the old Portal (Single Sign-On).
Understanding the "+ Trick" for Email Addresses (Gmail and Outlook):
Before we dig into the registration process, it is important to understand the "+ trick" associated with email addresses. Many email service providers allow users to extend their email address by adding a plus ("+") sign followed by any combination of words or numbers after the initial part of the email address.
For example:
If your primary email is jane.doe@example.com, you can use jane.doe+country_1@example.com for registering on the Tradeplace Portals hub. This feature is especially useful for users who wish to manage multiple accounts or filter incoming emails more effectively.
STEP 1
Enter the Tradeplace site and click on Register.
STEP 2
Choose your country and select the service.
STEP 3
Enter your company information.
STEP 4
Enter your personal data as a company user. Insert here your new e-mail combination, to generate a different user.
For example:
If your primary email is jane.doe@example.com, you need to input the new user account as jane.doe+country_1@example.com
MERGING ACCOUNTS
If your company already has an account, the registration process will recognize similarities and merge the new user to the existing company if you choose so.
STEP 5
After this step, if the registration is for a new company or if your company hasn't configured a Retailer Admin, you will see the available Manufacturer selection. Input your customer number, login name and password. You can also add comments to the request.
STEP 6
The final step will summarize all your information, you can go back to every step and correct anything before continuing with the account confirmation.
STEP 7
After the summary, you will see the confirmation of the account creation and will receive an e-mail requiring you to verify the account.
STEP 8
Once your account is active, you will be able to log in and see the available services, your account configuration, the language preferences, access to our help center and a button to change the page view.
